Terms & Conditions

Printing

  • Free 4-spot color, laser engraving, or 2-spot pad printing with any order.
  • Other printing methods available such as CMYK or textured UV.
  • Free Pantone PMS color matching.

Trademarks

  • We assume no responsibility for determining who holds the title of trademarks used. This liability lies with the client.  Occassionally we need proof of trademark ownership for shipping and customs regulations.

Artwork

  • Artwork provided by the client must be in a high resolution, in high focus, and in the proper filetype. Acceptable filetypes include .eps, .ai, .pdf, .svg or for CMYK printing we can accept high resolution .jpg, .gif, .png or other acceptable file types.
  • Vector art is highly encouraged for a fast production time for all items and required for all screen-printed or pad-printed items.

Production Time

  • Standard production time is 7-10 business days.
  • Add time for shipping from Las Vegas, NV.  Standard shiping is UPS Ground but other options are available.
  • Additional time may be needed for larger orders or custom colors.
  • Rush orders available upon request for select models.
  • Production time starts upon approval of artwork, confirmation of order placement, and payment or credit approval.

Shipping

  • Free UPS ground shipping to a single address in the contiguous United States.
  • Additional rates apply for all international shipments. Recipient is responsible for import taxes and duties if not located within the United States.

Minimum Order Quantity

  • 25 pieces for all non-custom-shaped products.
  • 50 pieces for custom-shaped products.

Warranty

  • 1 year limited warranty on all products.
  • Lifetime warranty on USB flash memory containing NAND flash memory.

Returns

  • Complaints must be made within 15 days of receipt of shipment.
  • Imprinted items may only be returned if there are manufacturer defects.

Cancellations

  • Cancellation of orders are not allowed after production starts.
  • We will invoice for the parts and labor used up to the point of cancellation.

Payment Terms

  • Credit terms of Net 10-Net 30 upon completed credit application and finance departmet approval.
  • All major credit cards, PayPal, Venmo, Zelle and other payment services.
  • ACH, wire transfer, check also accepted.
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